Virginia IT Agency
Virginia Information Technologies Agency
  • About

    About VITA

    VITA equips and empowers Virginia's executive branch in IT infrastructure, cybersecurity, governance and procurement services. We drive critical business connections between Virginians and their government. VITA connects, protects and innovates for Virginia's technological future.

    • Careers
    • Explore Open Positions
    • Records Request (FOIA)
    • VITA Presentations
    • Commonwealth IT Awards
    Newsroom
    • Press Releases
    • News
    • Network News
    • Events & Conferences
    Organization
    • Chief Information Officer (CIO)
    • Directorates
    • Organizational Chart
    • Councils & Committees
    • Legal and Legislative Services
    Reports
    • VITA Strategic Business Plan
    • VITA's Agency Strategic Plan and Service Area Plans
    • VITA Commonwealth Data Point Checkbook expenditures
    • Multisupplier Model Information
  • Technology Services

    Discover Technology Services

    VITA offers a variety of IT services and products to Commonwealth and local governmental agencies and entities. The VITA service catalog contains descriptions, pricing, and service-specific ordering information for IT infrastructure, security and selected enterprise services to best serve Virginians.

    • CAMs and Other VITA Contacts
    • VITA Identity Manager (VIM)
    • VITA Billing
    • Online Customer Forms
    • FAQs
    • IT Support
    • Website Modernization
    • COV Apps - Telework
    • Messaging Migration Hub
    Services
    • Catalog Services
    • VITA Service Portal
    • How to Order VITA Services
    • Cloud Services
    • Enterprise Cloud Oversight Service (ECOS)
    • Business Platform Solutions
    • End User Services
    Other Services
    • Non-Catalog Services
    • Statewide Contracts
    • VITAnet
    • TEBS
    • TEMS
    Rates
    • VITA IT Catalog Service Rates
  • Information Security

    About Information Security

    VITA's security team prides itself with protecting Virginia’s data and providing a safe, secure technology environment that ensures state agencies can accomplish their respective missions. The team develops and manages an ever-changing portfolio of tools and processes designed to secure Commonwealth data and systems.

    • Report a Cyber Incident
    • Archer
    • Archer User Manual
    • Annual Reports
    • FAQs
    • Information Security Tips
    Guidance
    • Information Security Policies
    • ISOAG Meetings
    • IS Council
    • IS Orientation
    Awareness
    • Cyber Awareness
    • Kids Safe Online Poster Contest
    • CyberStart America

    Cybersecurity Grants
    • Federal Cybersecurity Grants
    Security Conference
    • Information Security Conference
    • 2023 Conference Program
  • Policy & Governance

    About Policy & Governance

    VITA’s role is to lead the strategic direction of technology use in the Commonwealth. VITA facilitates development and provides oversight to ensure IT resources are used and appropriately managed within enterprise projects and procurements in support of agency business objectives.

    Governance
    • Policies, Standards & Guidelines
    • Commonwealth Technology Portfolio
    • ORCA
    • Commonwealth Banner
    • Glossary
    • VITA Rules
    • Contact IT Governance
    Architecture
    • Enterprise Architecture
    • COV Technology Roadmaps
    IT Investment Management
    • Information Technology Investment Management (ITIM)
    • COV Strategic Plan for IT
    • IT Strategic Planning
    • ITIM Training Materials
    • Project, Portfolio & RTIP Reports
    • Executive Branch Agency ITSPs
    • Reports & Plans
    • Agency IT Resource (AITR) Training
    Project Management
    • Project Management Division (PMD)
    • Development Program (PMDP)
    • Project Management Training
    • Templates & Tools
    • Independent Verification & Validation
    • IT Project Management Summit
  • Procurement

    About Procurement

    VITA's supply chain management group is the Commonwealth's information technology procurement and sourcing hub. The team strives to consolidate and leverage the Commonwealth's buying power to develop value-driven IT contracts that benefit agencies and Virginians.

    • Announcements
    • Buy IT Manual
    • High-Risk Solicitations and Contracts
    • Mandatory Contract Terms
    • IT Contingent Labor
    • VITA IT Catalog Service Rates
    • Virtual/Distance Learning Program
    • Contact SCM
    Policies & Procedures
    • Policies
    • Procedures
    • Forms
    • Tools
    • Summary of VITA's Procurement Delegation
    • Training Resources
    Contracts
    • Browse VITA Contracts
    • E-Rate
    • Emergency Connectivity Fund (ECF)
    • Using Our Services
    • Wireless Zip Code Search
    • Broadband Zip Code Search
    • Broadband Internet Services - FAQs
    Supplier Reporting
    • Supplier & Vendor Reporting Requirements
    • Supplier Reporting System - Access

    Sell to VITA
    • Sell to VITA
  • IT Support

    Get IT Support

    The VITA Customer Care Center (VCCC) is available 24 hours a day, seven days a week to provide Commonwealth customers technical support and answer questions. Connect directly or use a do-it-yourself tool to reset a password or open a service ticket.

    • VITA Identity Manager (VIM)
    • VITA Billing
    • FAQs
    • Site Map
    Do-it-yourself (DIY)
    • Reset Your Password
    • Account Requests
    • Report an Issue
    • Service Request
    Contact the help desk
    • Email the VCCC at vccc@vita.virginia.gov
    • Call the VCCC at (866) 637-8482
    • VITA Service Portal
    VITA Service Portal
    • Request Assistance or Report an Issue

    If you have a COV account, visit the VITA Service Portal to check on the status of your service ticket, order catalog services or report an issue.

  • Service Portal
  •  Contact
  •  
  • Home
  • About
    • Careers
      • Benefits
      • Culture
      • Onboarding Resources
      • Email Sign-up
      • Open Positions
      • Internship Program
    • Records Request (FOIA)
    • VITA Presentations
    • Events & Conferences
    • Commonwealth IT Awards
    • Newsroom
      • News
      • Press Releases
      • Network News
    • Organization
      • Chief Information Officer (CIO)
      • Directorates
      • Councils & Committees
        • ITAC
      • Legal and Legislative Services
      • Org Chart
    • Reports
      • VITA's Agency Strategic Plan and Service Area Plans
      • Multisupplier Model Information
  • Technology Services
    • How to Order VITA Services
    • VITA Service Portal
    • Catalog Services
      • VITA IT Catalog Service Rates
      • Cloud Services
        • Cloud Service Provider (CSP)
        • Amazon Web Services (AWS)
        • Microsoft Azure (Azure)
        • Oracle Cloud Infrastructure (OCI)
        • Cloud Workload Optimization Service
        • Cloud Services FAQs
      • Enterprise Cloud Oversight Service
        • Approved Supplier Application List and ECOS Metrics
        • ECOS FAQs
      • Business Platform Solutions
      • End User Services
      • eGov Services
    • Non-Catalog Services
      • Statewide Contracts
      • VITAnet
      • TEBs
    • CAMs and Other VITA Contacts
      • Executive Branch Agency
      • Assignments
    • VITA Identity Manager (VIM)
    • VITA Billing
    • Online Customer Forms
      • Mainframe Services
        • Logon ID Request - IBM Mainframe
    • FAQs
  • Information Security
    • Report a Cyber Incident
    • Archer
    • Annual Reports
    • FAQs
    • Guidance
      • IS Council
        • Committees
      • ISOAG Meetings
    • Cyber Awareness
      • Information Security Tips
      • Kids Safe Online Poster Contest
      • CyberStart America
      • We're All In
      • Cybersecurity Programs
        • Federal Cybersecurity Grants
    • Security Conference
      • Registration Information
      • Conference Program
      • Keynote Speakers
    • Internet Privacy Policy Statement
  • Policy & Governance
    • Policies, Standards & Guidelines
      • Data Removal
      • IT Accessibility and Website Standards
      • Commonwealth Banner
      • SEC501 P & P Templates
      • CPM 302-00 Templates
    • Governance
      • Commonwealth Technology Portfolio
      • Reports & Plans
      • VITA Rules
      • ORCA
    • Architecture
      • Enterprise Architecture
        • Enterprise Architecture Policy (EA200)
        • Enterprise Architecture Standard (EA225)
      • COV Technology Roadmaps
    • Glossary
      • COV ITRM Glossary
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        • D
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        • F
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        • M
        • N
        • O
        • P
        • Q
        • R
        • S
        • T
        • U
        • V
        • W
        • X
        • Z
    • IT Investment Management
      • Information Technology Investment Management (ITIM)
      • COV Strategic Plan for IT
        • ITSP - 2017 update
        • COVA Strategic Plan for IT: 2012-2018
      • IT Strategic Planning
        • ITSP Training Materials
        • ITSP Requirements for Executive Branch Agencies
        • draft - ITSP Update Process
      • ITIM Training Materials
      • Project, Portfolio & RTIP Reports
        • Recommended Information Technology Projects Reports
        • Executive Branch Agency ITSPs
          • Agency ITSPs - Biennium 2016-2018
          • Agency ITSPs - Biennium 2018-2020
          • Agency ITSPs - Biennium 2020-2022
          • Agency ITSPs - Biennium 2022-2024
          • Agency ITSPs - Biennium 2024-2026
      • Agency IT Resource (AITR) Training
    • Project Management
      • Project Management Division (PMD)
        • Project Management Summit
          • Summit Schedule
      • Development Program (PMDP)
        • PMDP Application - Access
        • Project Management Information Clearinghouse
      • Project Management Training
      • Templates & Tools
      • Independent Validation & Verification
    • Contact IT Governance
  • Procurement
    • Announcements
    • High-Risk Solicitations and Contracts
      • Resource Table
    • Buy IT Manual
      • Introduction
      • Chapter 1 - VITA's Purpose and Scope
      • Chapter 2 - How Is Procuring Information Technology Different?
      • Chapter 3 - VITA's Supply Chain Management (SCM)
      • Chapter 4 - Reserved
      • Chapter 5 - Ethics in Public Procurement
      • Chapter 6 - Fair and Open Competition in IT Procurement
      • Chapter 7 - Promoting the Commonwealths Socio-Economic Initiatives
      • Chapter 8 - Describing the Need - Specifications and Requirements
      • Chapter 9 - Determining Fair and Reasonable Pricing
      • Chapter 10 - General IT Procurement Policies
      • Chapter 11 - IT Procurement Planning and Strategic Sourcing
      • Chapter 12 - Statements of Work for IT Procurements
      • Chapter 13 - The IT Procurement Project Team
      • Chapter 14 - Selecting the IT Procurement Method
      • Chapter 15 - Small IT Purchase Procedures
      • Chapter 16 - Sole Source IT Procurements
      • Chapter 17 - Emergency IT Procurements
      • Chapter 19 - Public, Online and Reverse Auctions
      • Chapter 20 - Joint and Cooperative and GSA Contracts
      • Chapter 21 - Performance-Based Contracting and Service Level Agreements
      • Chapter 22 - IT Competitive Sealed Bidding / Invitation for Bid
      • Chapter 23 - Two-Step Competitive Sealed Bidding
      • Chapter 24 - Requests for Proposals and Competitive Negotiations
      • Chapter 25 - IT Contract Formation
      • Chapter 26 - Negotiating IT Contracts
      • Chapter 27 - Software Licensing and Maintenance Contracts
      • Chapter 29 - Award and Post-Award of IT Contracts
      • Chapter 30 - Reserved
      • Chapter 31 - Reserved
      • Chapter 32 - Protest Procedures
      • Chapter 33 - Reserved
      • Chapter 34 - IT Contract Administration
      • Chapter 35 - Reserved
      • Chapter 36 - Reserved
      • Chapter 37 - Reserved
      • Bibliography
    • IT Contingent Labor
      • User Resources
    • Virtual/Distance Learning Program
    • Contact SCM
    • Policies & Procedures
      • Procurement Policies
      • Procurement Procedures
      • Procurement Forms
      • Procurement Tools
      • Summary of VITA's Procurement Delegation
    • Training Resources
    • Contracts
      • Mandatory Contract Terms
      • Browse VITA Contracts
      • E-Rate
      • Voice and Data contracts
      • Wireless Zip Code Search
      • Broadband Zip Code Search
      • Broadband Internet Services - FAQs
      • Emergency Connectivity Fund
    • Supplier Reporting
      • Supplier & Vendor Reporting Requirements
      • Supplier Reporting System - Access
    • Sell to VITA
    • Teacher PC Purchase Program
  • IT Support
    • FAQs
    • DIY (Do-It-Yourself)
    • About the VITA Customer Care Center (VCCC)
  • Website Modernization
    • Branding Bar
    • Templates
  • Contact
  • Search VITA
  • Site Map
  • Home

Virginia Information Technologies Agency

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  • About
  • Technology Services
  • Information Security
  • Policy & Governance
  • Procurement
  • IT Support
  • Website Modernization
  • Contact
  • Search VITA
  • Site Map
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